Your Staff IS Your Brand! – West Chester

How does your staff treat the public?  How does your staff treat each other?

Do you have clear behavioral expectations defined for your staff so they know how to treat others?  Learn how to shape expectations by attending this interactive and fun presentation that is essential if you ever…in any way…must work with people.

Tom Speaks and Chris DiMauro of The Impact Group will share best practices for communication including how to effectively set expectations.  Their expertise and broad experience in government will help you develop, manage and maintain open lines of communication with your public and your staff.

Tom Speaks is recognized as a leader in municipal communications.  He possesses a deep understanding of the issues that impact local governments and has developed and implemented communication strategies to help communities reach their goals.

Chris DiMauro is the Director of Strategic Services and an organizational development expert.  Chris’ goal is to motivate others so that, together, we can reach our unlimited potential.

Special thanks to MetroParks of Butler County for hosting the event.

December 4, 2018  | 10:30am – 3:30pm

MetroParks of Butler County
Voice of America Park, Ronald Reagan Lodge
7850 VOA Park Drive
West Chester, OH  45069

Cost (includes a light lunch)
Member:  $60*
Non-Member:  $75

*Individuals who are part of a group membership package are eligible for a 50% off discount.  All discounts will be verified by OPRA staff.

Participants earn 0.3 CEUs.

No refunds for cancellations.

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