Adult Program Supervisor, Full Time
Dublin Parks and Recreation
Posted on July 24, 2019
Salary Range: $47,500.00 – $60,000.00 Annually
Under the general direction of the Recreation Services Administrator- Programming, the successful candidate will exercise considerable independent judgment and discretion in planning, directing, supervising, coordinating, managing and evaluating all Adult Recreation Programs.
Responsibilities include developing programs, activities, and services; managing the financial aspects of assigned programs including staff, equipment, and supply costs; preparing and presenting budget information and reports; interviewing, hiring, training, scheduling and evaluating part-time, intermittent and/or seasonal employees and contractual instructors. Other duties will include: working with appropriate staff to schedule use of facilities/classrooms for various programs and communicating to Guest Services and MOD staff any maintenance needs related to room set up/break downs.
This position requires extensive communication with participants as well as significant participant recruitment and mobilization. Superior customer service, marketing and communication skills are required. The nature of this classification requires the successful candidate to work a variety of hours including evenings, weekends, holidays.
Given the nature of this classification’s duties/responsibilities, it has been designated as Exempt under the governing Fair Labor Standards Act regulations and, therefore, is not entitled to formal overtime compensation and/or formal compensatory time.
Supervises Recreation Program Coordinators and part time/seasonal staff.
Examples of Duties
Develops and designs specific recreational programs through community evaluation and research of concept programs.
Maintains statistical data, records and revenue reporting. Develop program area specific metrics.
Responsible for program administration including scheduling of staff, maintaining and ordering equipment and supplies, and facility and logistical planning.
Recommends marketing strategies for program changes and enhancements.
Supervises full-time, seasonal and part-time staff related to programming area that includes recruiting and selection, performance evaluation, development and employee relations.
Works with staff, patrons and other work units to provide successful program implementation.
Provides consistent and accurate information to the public, patrons, staff and/or other work units.
Interacts with schools, community businesses, vendors and patrons to resolve issues or complaints dealing with programs or operational issues. Uses discretion in escalating issues or complaints to appropriate administrator.
Ensures appropriate and safe facilities and supplies for specific work unit programs.
Develops recommendations for preventive maintenance schedules for equipment procurement and offsite facility inspections.
Oversees repair schedules to ensure minimal customer and/or facility disruption. Serves as a liaison with other departments and work units to identify, notify and act upon client and facility needs.
Develops work unit specific budget recommendations; justifies operational and budgetary improvements and expenditures; develops cost studies and research for program needs with budgetary impact; monitors budget expenditures, procurement, invoicing and monthly reports.
Performs other related duties as assigned.
Bachelor’s Degree in Recreation Management, Recreation and Leisure, Physical Education or other relevant field and considerable progressively responsible supervisory experience in the Recreation or other similar industry, some in the program area to which assigned, or any equivalent combination of education and experience.
Experience working with and developing cutting edge programming for Adult, Baby Boomer, and Older Adult market preferred.
Certifications in CPR, First Aid and valid Ohio’s Driver’s License.
Good written and verbal communication skills.
Good organizational skills.
Good conflict resolution skills.
Ability to establish and maintain effective working relationships with management, subordinates, peers, community, school groups, and general public.
Ability to prepare detailed reports.
Ability to maintain statistical data and records.
Ability to move about the inside of an office space to access file cabinets and office equipment.
Constantly operate a computer and other office machinery, such as a copier, fax machine, mobile device, shredder, scanner, etc.
Must be able to remain in stationary position at workstation throughout scheduled workday.
Ability to exchange information with co-workers and citizens through use of email system, the telephone, and in-person interactions.
Ability to occasionally lift and move objects weighing up to 50 lbs for facility operational and/or safety needs.
Ability to enter data into computer system in a sustained manner.
Valid driver’s license.
Demonstration of the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, and Dedication to Service.
Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures and laws, is regarded as an essential requirement of this classification.
Compliance with training directives established by supervisory/managerial personnel.
Adherence to all applicable Federal and State safety laws, rules, and regulations and City safety policies/procedures.
Approachability: Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Directing Others: Is good at stabling clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.
Hiring and Staffing: Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs.
Informing: Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and /or the organization; provides individuals information so that they can make accurate decisions; is timely with information.
Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.
Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Time Management: Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.
Submit cover letter and resume online.
Kelly Rose, HR Business Partner
City of Dublin
6555 Shier-Rings Road
Dublin, OH 43017
Position is open until filled.