Photo Courtesy of Ohio State Parks and Watercraft
Registering for any OPRA event is a promise to attend and pay for the event. If you need to send a substitute or cancel your registration, please do so at the earliest opportunity by emailing opra@opraonline.org.
Certification events, such as, CPSI and AFO, will differ from these guidelines. Contact opra@opraonline.org for more information.
Institutes, Workshops, and Trainings
Substitution Policy
You may make substitution requests at any time. Please provide the following information when making such requests to opra@opraonline.org (hint: copy and paste the below in an email with the relevant information).
1 – Name of Current Registrant:
2 – Substitute Name:
3 – Substitute Title:
4 – Substitute Email Address:
5 – Substitute Meal Choice* (if applicable):
*If the registration deadline has already passed, we may not be able to change the meal choice.
Please note that there may be additional costs to sending a substitute. See below chart for more information.
|
Current Registrant |
Substitute |
Action |
|
Member |
Member |
No additional cost. |
|
Member |
Non-Member |
Agency invoiced for the difference in cost. |
|
Non-Member |
Member |
Agency will receive a credit on account for the difference in cost. Credits can be used toward any future purchases. |
|
Non-Member |
Non-Member |
No additional cost. |
Cancellation Policy
Those needing to cancel their registration should do so as soon as possible as cancellation fees may apply after certain cut off dates. Please make all cancellation requests to opra@opraonline.org.
|
Cancellation Date (see specific event pages for dates) |
Action |
|
Cancel before Registration Deadline |
Receive a full credit |
|
Cancel after Registration Deadline |
Institutes: 25% admin fee; 75% credit |
|
Cancel the Day of the Event |
No credits will be issued except on a case by case basis |
Conference
Substitution Policy
You may make substitution requests at any time. Please fill out a Conference Registration Form for the substitute and email it to opra@opraonline.org with the name of the current registrant.
Please note that there may be additional costs to sending a substitute. See below chart for more information.
|
Current Registrant |
Substitute |
Action** |
|
Member |
Member |
No additional cost. |
|
Member |
Non-Member |
Agency invoiced for the difference in cost using the non-member rate at the time of the original registration. |
|
Non-Member |
Member |
Agency will receive a credit on account for the difference in cost using the member rate at the time of the original registration. Credits can be used toward any future purchases. |
|
Non-Member |
Non-Member |
No additional cost. |
**Any discounts the original registrant received will be taken into consideration for the substitute. OPRA will communicate any additional fees that may occur on a case by case basis.
Cancellation Policy
Those needing to cancel their registration should do so as soon as possible as cancellation fees may apply after certain cut off dates. Please make all cancellation requests to opra@opraonline.org.
|
Cancellation Date |
Action |
|
Cancel before January 10, 2025 |
Receive a full credit |
|
Cancel between January 11, 2025 and January 20, 2025 |
Receive a 50% credit |
|
Cancel after January 20, 2025 |
No credit or refund |
|
Cancel the Day(s) of the Event |
No credits will be issued except on a case by case basis |
Exhibitors
|
Cancellation Date |
Action |
|
On or before the Exhibitor Directory Deadline |
Receive a full credit minus $500 |
|
After the Exhibitor Directory Deadline |
No credit or refund |